Need Help?
FAQs
Here's most of your questions answered
How long does it take to arrive?
For Singapore Shipping takes around 2-3 weeks.
For China Shipping takes around one month+
Will i need to apply for custom permits?
We will do it for you, you will just have to fill in our declaration form accurately. Once your parcel arrived, we will notify you of the total amount including all relevant charges
Is it pick up or delivery?
Once item arrived, we will notify you for pick up, if delivery is needed you can book our delivery service.
What is prohibited to order and ship with Mr-Post?
There are restrictions to what items you are able to bring into Brunei, Here are just some of the things that are listed in the website but we could not bring to Brunei
-Toy Water Guns
-Any Drug related items (medicine, etc)
-Liquid items
-Sexual Items
-Explosives
-Living animals/plants/seeds
-Soils
-Weapons (Swords, batons, etc)
-Gambling items
-Drones with Camera
-ATV, or any on road vehicles
-Books/news/media related items
-Religious items
-Lipsticks, facial creams, toners
-All edible foods
-Mobile phone/Tablets/Walkie talkies
-Any sort of Tyres
-Any sort of Bluetooth/Wireless items
-Any sort of powders
-Face Masks
If unsure please ask us first before sending your item
Do you provide insurance service for damaged or lost parcels?
No, we try our best to handle parcels with care, but we cant provide this service for now. Make sure to Declare your parcels accurately, as we will not be liable for any damages or lost of parcel from shipping.